The Business Case
Part 3: The Benefits
The Stanford Global Supply Chain Management Forum recently conducted a study1 focused on the business and technical impact of B2B outsourcing on a company and its trading community. The study revealed that B2B outsourcing improves business performance, customer satisfaction and B2B capabilities.
Benefits reported include:
Technology
- Higher B2B technical capabilities
- Reduction in spending on IT infrastructure
- Increased B2B system availability
- Reduction in time to set up a new B2B connection
Process
- Increased traceability of B2B transactions
- Reduction in time to develop support for new technologies and/or standards
- Reduction in time spent on manual transactions
- Increase in number of value-added services provided to trading partners
People
- Higher productivity of internal IT resources
- Higher availability of B2B support around the globe
- Reduction in internal B2B training costs
Click here to download the full Stanford Global Supply Chain Management Forum Report.
